BeFibre Broadband Review – Is it any good?

BeFibre is one of the newer full fibre (FTTP) broadband providers in the UK, but its message is clear: it delivers symmetrical upload and download speeds across every tier, keeps prices fixed with no mid-contract rises, and supplies modern hardware with Wi-Fi 7 included on higher plans. The line-up is deliberately simple, with four packages — Be200, Be500, Be1000 and Be2300 — each targeted at different household needs, from light users through to multi-device families and power-hungry creators.

All packages come with free standard installation, and the provider backs new sign-ups with a 30-day “BeGuarantee” that allows you to cancel without penalty if you’re not satisfied. BeFibre also makes switching easier with support for One Touch Switch and a contract buy-out contribution of up to £150 towards early exit fees with your current ISP.

The company frames its ethos as “broadband without the fibs”: a focus on straight pricing, no hidden extras, and transparent explanations of what you actually get. In a market where many providers bundle in complex extras or raise charges mid-term, BeFibre positions itself as a simpler, consumer-friendly alternative that’s easy to understand and easy to join.

BeFibre plans, speeds and prices

Be200

Be200 delivers 200Mbps download and upload. It’s designed for smaller homes or couples who stream in HD, join work calls, and want a steady line for cloud backups.

• Symmetrical 200/200 Mbps
• 12- or 18-month contract options
• No mid-contract price rises
• Free installation

At £24 a month on current offers, it’s BeFibre’s entry point. For those moving up from older FTTC packages, this is a solid step into full fibre without over-spending.

Be500

Be500 is pitched as the all-rounder plan. At 500/500 Mbps it has enough headroom for busy evenings where multiple 4K streams, gaming sessions, and large downloads collide.

• Symmetrical 500/500 Mbps
• Fixed price during contract
• Free installation

At £27 a month, Be500 undercuts many Openreach ISPs at the same speed and adds the upload advantage.

Be1000

Be1000 is BeFibre’s gigabit class service, delivering around 900/900 Mbps. It’s the obvious choice for large families, multi-device homes, or those who regularly shift big files for work.

• ~900 Mbps download and upload
• Wi-Fi 7 router included on this tier
• Free installation and fixed contract pricing

At £32 a month, it sits below many gigabit competitors on price while still offering symmetric uploads.

Be2300

Be2300 is BeFibre’s multi-gigabit tier, delivering up to 2.3Gbps symmetrical. It’s only available in certain postcodes, but where offered it’s one of the fastest retail products in the UK.

• Up to 2.3Gbps down and up
• Requires 2.5GbE-ready devices and Cat6 cabling to unlock full speeds
• Wi-Fi 7 router supplied
• Limited availability

At £49 a month, it’s aggressively priced for multi-gig, but check that your home devices can actually benefit.

BeFibre often runs gift card promotions and limited-time monthly discounts. At launch, savings ranged from £96–£120 over 12 months, plus vouchers worth up to £50 depending on the plan. These incentives change through the year, so check current offers at sign-up.

BeFibre does not increase prices during the contract, meaning customers are protected from the mid-contract price rises that most larger providers still apply each spring. The monthly fee you agree to on day one is the same amount you’ll pay right through to the end of your minimum term, which makes it easier to budget with confidence.

On top of this, BeFibre offers its 30-day BeGuarantee: if you’re not satisfied within the first month, the company will attempt to resolve any issues quickly. If the problem cannot be fixed, you’re free to cancel and walk away without penalty charges. This combination of fixed pricing and a risk-free trial period sets BeFibre apart as a more transparent and consumer-friendly choice compared to many of its competitors.

Router, Wi-Fi and home coverage

BeFibre offers the standard BeHub router, also known as the Heights HT-360AXE, which is built on the Wi-Fi 6 standard. It is designed to handle full fibre speeds, with a 2.5 Gigabit WAN port to connect directly to the fibre line and three Gigabit LAN ports for wired devices like PCs, TVs, or gaming consoles. For customers who take a digital phone line, the router also includes two FXS ports.

In terms of wireless performance, the BeHub is an AX5700-class router, combining a 3×3 2.4 GHz radio (up to 900 Mbps) with a 4×4 5 GHz radio (up to 4.8 Gbps). It supports EasyMesh Release 2, which allows you to add BeMesh extenders for wider coverage while keeping a single Wi-Fi network name across your home.

Other key features include support for WPA, WPA2 and WPA3 security, NAT firewall protection, port forwarding, DHCP reservations, and options for guest Wi-Fi. The router also comes with USB 2.0 and USB 3.0 ports for peripherals, plus clear status LEDs for connection states. BeFibre manages the router remotely through TR-069 and TR-181 protocols, but you can also log in locally through the web interface to change your Wi-Fi name, password or create guest networks.

What is BeFibre’s Wi-Fi 7 router?

BeFibre now offers a Wi-Fi 7 router to customers on eligible plans, aiming to unlock the full wireless potential of its full-fibre network. This router uses the latest “11be” standard, which brings higher speeds, better device handling, and lower latency compared to previous Wi-Fi generations.

Model name
The router is from Heights Telecom’s HT-6766 series. One common variant is HT-6766BE, a dual-band Wi-Fi 7 gateway. Some announcements suggest there is also a HT-6766BEM tri-band version (which includes support for the 6 GHz band).

Specs

• Wireless speeds: up to about 6.5 Gbps total (combining bands)
• Radio setup: 5 GHz 4×4 + 2.4 GHz 2×2 in the dual-band version
• Wired ports: one 2.5 GbE WAN port, one 2.5 GbE LAN, plus three 1 GbE LAN ports
• USB port: USB 3.1 type
• Voice: 1 FXS port for VoIP / digital phone service
• Mesh support: includes EasyMesh (controller built in) so you can add extenders and keep one network name
• Extra: supports containerized software (for modular features), 4G/5G backup (auto switch)

Features

One of the newer features coming with Wi-Fi 7 is Multi-Link Operation (MLO), which lets devices use more than one frequency band at once to reduce congestion. BeFibre promotes this as a key benefit. The router also aims for ultra-low latency (good for gaming or video calls) and better handling of many devices simultaneously. Support for mesh expansion means you can cover larger homes without needing multiple separate Wi-Fi names. And because the router has a strong 2.5 GbE WAN port, it is less likely to bottleneck high-speed fibre connections when many wireless devices are in use.

BeMesh extender

For households with thick walls, long hallways or more complex layouts, BeFibre offers the BeMesh extender as an optional add-on. Unlike simple signal boosters that just repeat a weak Wi-Fi signal, the BeMesh works as part of a proper mesh network, creating a seamless single connection across the home.

The BeMesh is supplied on a rolling monthly contract, so customers aren’t locked in long term. It’s designed to provide more stable coverage in larger or older properties where a single router can’t reach every corner reliably. Devices will automatically switch between the main router and the extender without interruption, meaning streaming, video calls and online gaming stay consistent as you move from room to room.

By using mesh technology rather than basic boosters, the BeMesh can handle higher speeds and maintain performance across multiple devices, making it a worthwhile option for households that need reliable Wi-Fi in every room.

Switching and contract buy-out

One Touch Switch (OTS)

BeFibre is fully signed up to the UK’s new One Touch Switch system, which simplifies the process of moving between broadband providers. Under OTS, customers don’t need to contact their old ISP to cancel service — the new provider handles the transfer directly. Once you place an order, BeFibre coordinates with your existing provider, confirms the date, and ensures there’s minimal disruption to your connection. This removes the risk of double billing or being left without broadband during the changeover.

Contract buy-out

For customers still within a minimum term, BeFibre runs a contract buy-out scheme worth up to £150. To qualify, you simply upload your final bill showing the early termination charge through the BeFibre claims portal. Once verified, BeFibre reimburses you up to the £150 cap.

For example, if your existing ISP charges £180 to leave early, BeFibre will contribute £150 and you’d pay the remaining £30. If the charge was £120, BeFibre would cover the full amount. It’s a straightforward process designed to remove one of the biggest barriers to switching — the cost of breaking your current contract.

By combining OTS with a clear buy-out policy, BeFibre makes it easier for households to move over without hassle or unexpected expense, a welcome change in a market where switching often feels complicated.

Add-ons

BeFibre offer a few optional extras for households that need more advanced features. You can add or remove them with short notice, so you’re not tied in long-term.

Static IP
For an additional £4 per month, customers can request a static IP address. This is useful if you host servers from home, need reliable access to a VPN, or want to set up remote access to devices like CCTV cameras or smart home hubs. A static IP can also help with certain gaming setups, or when running small business services from home.

BeTalk
The optional BeTalk digital voice service costs £10 per month and includes unlimited calls to UK landlines and mobiles. As the copper phone network is being phased out, BeTalk works as a VoIP service over your fibre connection. You can keep your existing number, and it functions much like a traditional phone line but with the reliability and clarity of digital calling.

BeMesh
For larger properties or homes with thicker walls, BeFibre sells BeMesh Wi-Fi extenders for £8 per month. Unlike basic boosters that often create a separate network, these devices create a seamless mesh network, meaning your devices automatically connect to the strongest signal as you move around the house. This makes them especially useful in multi-storey homes where coverage drops off upstairs or in rooms further away from the router.

Availability and coverage

BeFibre is still in the middle of its nationwide rollout, so availability is patchy compared to larger providers. The network currently covers selected towns and cities, with an emphasis on new-build developments and areas where Openreach and Virgin Media have limited reach.

The flagship Be2300 package is even more restricted, as multi-gigabit speeds are only supported in specific postcodes where BeFibre’s infrastructure has been upgraded to handle them.

Checking whether you can get BeFibre is straightforward. The website has a postcode checker that instantly shows which plans are live at your address. If you’re outside the current build area, you can register your interest — BeFibre uses these registrations to prioritise future phases of expansion.

The provider is aiming to connect more than one million premises over the coming years, so coverage is expected to grow quickly. For now, BeFibre is best seen as a challenger network with strong pockets of availability, rather than a nationwide option.

Customer reviews

As a newer ISP, BeFibre does not yet feature in Ofcom’s annual broadband performance tables, so there’s no regulator-led data on fault rates, complaint levels or average call waiting times. Instead, the best evidence comes from customer feedback and early reviews.

Reports so far highlight a few clear positives. Installation appointments are often quicker to arrange than with larger incumbents, thanks to BeFibre’s use of their own engineers rather than relying entirely on Openreach. Once installed, customers note that the delivered speeds match what was advertised, both downstream and upstream, which is particularly valued for work-from-home setups and gaming.

Support is another area where BeFibre has made an impression. The company runs a UK-based support team, with customers mentioning fast responses to queries and straightforward communication compared to the scripted style of some bigger ISPs.

Of course, as with any provider, reviews are mixed. A minority of users report occasional hiccups with availability or delays in areas still under network build. However, the general picture suggests BeFibre’s early customers are experiencing a smoother installation and setup journey than many rivals, which could help the brand carve out a reputation for reliability and transparency as its footprint expands.

BeFibre vs alternatives

When looking at BeFibre alongside other gigabit and multi-gig broadband providers, the differences come down to speed symmetry, router technology and availability. The table below sets out how BeFibre’s Be1000 and Be2300 plans compare with rival options from BT, Virgin Media, Hyperoptic and CityFibre.

Is BeFibre broadband any good?

Pros

• Symmetrical upload & download — All BeFibre plans offer equal upload and download speeds, which is a strong edge over many providers whose upload speeds lag.
• No mid-contract price rises — The monthly rate you sign up for stays fixed through your minimum term, giving predictability and protection from surprise increases.
• 30-Day BeGuarantee — You get a full month to test the service. If issues can’t be fixed, you can cancel without penalty.
• Advanced routers (Wi-Fi 7 on top tiers) — BeFibre includes next-gen routers with multi-link capabilities, helping reduce wireless bottlenecks.
• Switching support & contract buy-out — One Touch Switch means fewer hassles transitioning, and a buy-out contribution (up to £150) lowers the barrier to leave your old provider.
• Flexible add-ons — Features like static IP, digital voice (BeTalk), and mesh extenders let power users customise their setup without cluttering basic plans.

Cons

• Limited coverage — BeFibre’s footprint is still growing. Many addresses cannot connect yet, especially for their highest tier (Be2300).
• Hardware / setup constraints — To fully use multi-gig speeds, you’ll need modern devices (with 2.5 GbE ports, good cabling). Older routers/devices will bottleneck performance.
• Mesh or extenders cost extra — In larger homes or complex layouts, you may need the BeMesh add-on to get full coverage — it’s not included by default.
• Buy-out cap may not cover full exit fees — If your current ISP’s termination charge is above the cap, you’ll pay the difference.

Verdict

BeFibre is one of the most straightforward altnets in the UK. Every plan includes symmetric upload, there are no mid-contract hikes, and the Wi-Fi 7 router sets it apart from mainstream ISPs still shipping older hardware.

• Be200: best for smaller households.
• Be500: the sweet spot for families.
• Be1000: a strong gigabit choice with Wi-Fi 7 included.
• Be2300: one of the fastest UK packages, for those with the kit and postcode to use it.

Add in a 30-day guarantee, contract buy-out scheme, and UK-based support, and BeFibre stands out as a consumer-friendly option. If you’re in coverage, it deserves to be high on your shortlist.